Frequently Asked Questions

You can renew each toy once via your member login, by emailing us or talking to the librarian. Toys can be reserved including popular toys and party items, this can be done in same manner as renewals.

We run a number of fundraising events throughout the year and we very much appreciate your help and support with these where possible.

Members returning a toy with a missing piece will be fined a minimum of $5 per lost piece. The fine will depend on the value of the toy and how integral the piece is for its use. If the toy is deemed unusable because of the missing piece/s then you may need to pay for the replacement. The fine may be refunded if the missing piece/s are returned within a reasonable amount of time. If you have outstanding missing pieces fines of $20 then you will not be able to hire out any toys until the fines are paid in full.
Toys getting broken in normal play may happen accidentally, please notify us of the breakage on their return so we can investigate and fix the toy. Defacing and vandalising our toys, especially new ones, is not tolerated and will be up to the committee’s discretion of the fine after assessing the circumstances of degree and value.
Please contact us if you find that pieces are missing or broken when you hire the toy.

Some of our toys require batteries so we do supply these but you will need to replace these when they go flat.

If your toy is overdue, you will be charged $2 per toy per week until they are returned. You will get reminder e-mails when toys are due and overdue and you will be able to renew online or contact our librarian. We understand that it is not always possible to return toys on time and if you do not need to renew but are unable to return until 7 after due date, please contact librarian where late fees may then not apply. We understand that sickness & sudden out of town trip need to happen, so communication is everything please.

Play is a vital part of child development and toys help play and learning. The best thing about joining our toy library is the access you get to a huge number of good quality toys, games and puzzles without the enormous cost of buying them. We all know how babies and children tire of toys after a couple of weeks; our members simply take theirs back to the library and get new ones! In short, toy libraries are a great, budget friendly and environmentally sustainable way to keep your children entertained, active and learning.

Our members pay a one-off annual fee that covers the hire of all our toys, including our party hire items. The only extra charge is for the hire of our bouncy castle. Items are issued for 2 weeks at a time however they can also be returned sooner if wanted, you also have a 4 day grace period from the due date to get toys back at the next available session day, unless a toy has been reserved, in which case it need's to be returned before/on due date. 

Members can have up to 8 toys of any category under their name at any given time, keeping in mind still leaving plenty of selection for other members, if you require an extra couple of eg; Ride-ons for a birthday party, we can allow it if available.

A committee of volunteers runs the Toy Library. These volunteers take responsibility for the day-to-day running of the library, fundraising and planning for its future. If you are interested in joining the committee or helping us with fundraising, please let us know. The library depends on volunteers to function.