How does the Toy Library work?
Our members pay a one-off annual fee that covers the hire of all our toys, including our party hire items. Items are issued for 2 weeks at a time.
Can I renew and reserve toys?
You can renew each toy once (simply phone, text or email us your name and the toy number or login to our new online system and do it yourself!). Toys can be reserved including popular toys, party packs and cake tins.
What happens if toys are lost or damaged?
Members who return a toy with a missing piece can be charged a fine of up to $5 for each lost piece. This fine will be refunded on return of the missing piece/pieces. If the missing piece is vital to the toy and without it the toy cannot be played with then we may need to seek costs to replace the toy.
Each time you take out a toy you will need to check all the pieces are with the toy, ideally before you leave the library. If you do not do this you may be fined when you return the toy if pieces are missing so it is important you check your toys. Please contact us if you find pieces are missing when you get home or if the toy is damaged in any way.
We understand that toys can break in normal play. Please notify us of the broken parts when you return the toys. If a toy is destroyed or a vital piece is broken and cannot be replaced, you may be charged the replacement cost of the toy. The committee will assess the situation and you will be notified of any charges within 4 weeks.
Batteries
Some of our toys require batteries so we do supply these but you will need to replace these when they go flat.
Overdue toys
If your toy is overdue, you will be charged $2 per toy per week until they are returned. You will get reminder e-mails when toys are due and overdue and you will be able to renew online or contact our librarian. We understand that it is not always possible to return toys on time.